We currently provide state-aligned Continuing Education guidance for Wisconsin, with additional states being added over time.
How This Training Fits: Many assisted living providers already have core onboarding or certification training in place. Our role is to support ongoing Continuing Education that reinforces safe care, strong documentation, and compliance throughout the year.
This Continuing Education platform is designed to support ongoing caregiver education and does not replace state-required certification programs, CNA training, Medication Technician training, or official state registry submissions. Because training requirements can vary by state and facility, individuals and employers should confirm current expectations with the appropriate state licensing agency.
Community-Based Residential Facilities (CBRFs) in Wisconsin are responsible for ensuring that caregivers working in their facilities complete the required core certification classes and receive 15 hours of Continuing Education annually as part of ongoing staff training and regulatory compliance.
Continuing Education is typically completed while an individual is actively employed in a caregiving role and is used by facilities to reinforce safe care practices, documentation standards, and facility policies. It is not a stand-alone licensing requirement for individuals who are not currently working in a CBRF.
This Continuing Education platform supports Wisconsin CBRF employers and caregivers by offering DHS-aligned topics commonly used to meet annual Continuing Education expectations. Courses that are commonly applied toward Wisconsin CBRF caregiver training are clearly marked below.
Provides insight into the root causes of challenging or escalating behaviors in assisted living. Topics include triggers, unmet needs, trauma-informed care, mental health considerations, de-escalation techniques, and documentation. Caregivers learn real-world strategies to respond safely and compassionately.
Explains how Individual Service Plans (ISPs) are created, updated, and used to guide resident care. Caregivers learn to understand service goals, document changes, communicate observations, and support person-centered care planning.
Explores the physical, emotional, and cognitive changes that occur with aging. Caregivers learn strategies to support mobility, nutrition, sensory changes, memory concerns, and social engagement. Emphasis is placed on promoting comfort, independence, and quality of life for older adults.
An introduction to physical, developmental, and intellectual disabilities commonly seen in care settings. Covers person-centered support, communication techniques, mobility and accessibility considerations, and promoting inclusion. Designed to help caregivers provide respectful, individualized care.
A practical guide to recognizing and responding to medical emergencies, injuries, and choking incidents. Caregivers learn how to assess situations, provide immediate care, identify when to call 911, and follow workplace first-aid expectations. Includes demonstrations and step-by-step response techniques.
Covers the types, causes, and care approaches for urinary incontinence. Caregivers learn skin-care support, hygiene routines, dignity-preserving techniques, and when to notify nursing or supervisors of changes.
Provides guidance on COVID-19 transmission, symptoms, isolation, PPE use, and infection-prevention strategies. Also covers broader infectious disease preparedness and facility outbreak response expectations.
Overview of safe food handling, storage, temperature control, cross-contamination prevention, and sanitation guidelines. Caregivers learn how to maintain a clean, safe kitchen environment and protect residents from foodborne illness.
Introduces infection control practices including hand hygiene, PPE, safe cleaning routines, and preventing the spread of infectious diseases. Caregivers learn how Standard Precautions protect residents and staff in everyday care.
A detailed overview of safe medication practices in assisted living. Topics include medication rights, documentation, infection control, controlled substances, common errors, resident observations, and following facility policies. Caregivers learn how to administer medications accurately and responsibly.
Explains the signs, risk factors, and reporting requirements related to abuse, neglect, and mistreatment. Caregivers learn how to protect vulnerable adults, maintain professional boundaries, document concerns, and follow mandated reporting laws. Emphasizes prevention through awareness and communication.
A clear overview of resident rights in community-based residential settings. Caregivers learn how to support dignity, independence, privacy, safety, autonomy, and informed choice. Includes practical examples, communication tips, and everyday scenarios to ensure respectful and rights-centered care.
Covers effective communication with residents, families, coworkers, and supervisors. Caregivers learn active listening, conflict resolution, professionalism, tone, and maintaining respectful interactions even under stress.
Practical guidance for respectful, person-centered care across diverse backgrounds. Covers communication, bias awareness, inclusive care practices, and real-world scenarios for assisted living staff.
Covers fire prevention basics, common risk factors, and emergency response procedures. Caregivers learn how to recognize hazards, operate fire extinguishers, assist residents during evacuations, and follow facility fire plans. Reinforces safety awareness and preparedness.
Teaches caregivers how to recognize early warning signs of aggression, maintain personal safety, de-escalate tense situations, and follow facility protocols. Includes practical safety tips and communication techniques to reduce workplace risk.
Choose how you would like to get started: as an individual learner, or as an employer setting up Continuing Education access for your team.
Purchase annual Continuing Education access for yourself and complete the training package at your own pace. Download your certificates anytime.
Create your free employer account, add your staff, and manage their Continuing Education progress. Purchase seats one at a time or choose discounted bundles when you're ready to enroll your team.